vc9998 Terms and Conditions

The terms and conditions described below apply to the use of the vc9998 website and all related services. By accessing this platform, creating an account, or using any service, you are legally agreeing to abide by all these terms.

These terms and conditions form a legal agreement between vc9998 and its users. If you do not agree with any part of these terms, please refrain from using this platform.

vc9998 reserves the right to change, amend, or update these terms and conditions at any time. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

To open an account on vc9998, users must provide accurate and complete information. Providing false or misleading information may result in the account being cancelled at any time.

2.1 Registration Requirements

• Each individual may open only one account. Creating multiple accounts by the same person is strictly prohibited.
• A valid email address and mobile number are required for account registration.
• The name, date of birth, and contact details provided at registration must be accurate.
• The user is solely responsible for keeping their account password confidential.
• Transferring, selling, or allowing any third party to use the account is prohibited.

2.2 Identity Verification (KYC)

vc9998 may at any time request a government-issued identity document (National ID card or passport) to verify a user's identity. Failure to provide the required documents within the specified time may result in the temporary suspension of account activity.

The minimum age to use the vc9998 platform is 21. Use of this platform by minors (under 21) is strictly prohibited.

By opening an account, the user confirms they are at least 21 years of age. vc9998 may request documents for age verification at any time.

All financial transactions on vc9998 are conducted in Bangladeshi Taka (BDT / ৳). The platform supports secure payments via bKash, Nagad, and Rocket.

4.1 Deposit Rules

• Minimum deposit amount: ৳200 (applicable for each method).
• Deposits may only be made from a payment account registered in the user's own name.
• Deposits through third parties are prohibited.
• Deposit processing time is generally instant.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 5 to 30 minutes.
• Withdrawal funds will only be sent to the same payment account used for the deposit.
• Withdrawal processing may be on hold if the wagering requirements of any active bonus have not been met.
• Withdrawals may be delayed if identity verification has not been completed.

vc9998 offers various types of bonuses and promotional offers for new and existing members. Each bonus has its own specific terms and conditions which should be read carefully before accepting.

5.1 Welcome Bonus

New members receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 gives a ৳1,500 bonus for a total balance of ৳2,500; or depositing ৳12,000 gives a ৳8,000 bonus for a total balance of ৳20,000.

5.2 Wagering Requirements

• The wagering requirement for the welcome bonus is 10 times (10x).
• After receiving a bonus, the wagering requirements must be met within a specified time period.
• Bonus funds cannot be withdrawn until the wagering requirements have been met.
• vc9998 reserves the right to impose restrictions on the use of bonuses in certain games.

5.3 VIP Program

The vc9998 VIP program has five levels: Bronze (maximum weekly cashback 0.2%), Silver (maximum 0.4%), Gold (maximum 0.6%), Platinum (maximum 0.8%), and Diamond (maximum 1.0% weekly cashback). The opportunity to advance to higher levels depends on regular activity on the platform.

5.4 General Bonus Terms

• A bonus offer may only be claimed once, unless stated otherwise.
• vc9998 reserves the right to cancel a bonus if evidence of bonus abuse is found.
• vc9998 reserves the right to change or cancel the terms of promotional offers.

All games operated on the vc9998 platform are supplied by third-party software providers (game providers). Each game has its own rules which can be seen when the game is launched.

6.1 Fair Play Policy

• All games on vc9998 are operated fairly and impartially.
• Any form of fraud, cheating, bots, or use of automated software is strictly prohibited.
• If a technical error occurs in a gaming result, the relevant round may be considered void.
• Attempts to abuse bonuses using multiple accounts or in a coordinated group will be considered a violation of gaming policy.

6.2 Provider Terms

All game providers including Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, Microgaming, and NetEnt have their own terms of service. By playing their games on vc9998, you are also accepting the relevant provider's terms and conditions.

6.3 Bets and Limits

Each game has a set minimum and maximum bet limit. vc9998 reserves the right to impose special bet limits for any user if required.

vc9998 treats responsible gaming as its highest priority. We believe that gaming is a form of entertainment and should never be considered a source of income.

• You are requested not to spend money beyond your means.
• Contact our support team to set your own deposit and betting limits.
• The option to temporarily or permanently close your account is available if needed.
• Contact our 24/7 support for any issues related to gaming.

For more information, read our Responsible Gaming page.

vc9998 reserves the right to temporarily or permanently close any account for any of the following reasons:

• Providing false or misleading information.
• Operating multiple accounts or allowing a third party to use the account.
• Participation in fraud, cheating, or unethical activity.
• Bonus abuse or violation of promotion terms.
• Being a minor or registering under another person's identity.
• Repeated violations of the terms of service.

8.1 User's Right to Close Their Own Account

Any user may request to close their account at any time. Contact our 24/7 live chat support or email to make a request.

vc9998 places the highest importance on protecting users' personal information. All data is kept secure through SSL encryption technology.

• Users' personal information will not be sold to third parties.
• Information may be provided when required by law or upon request from a regulatory authority.
• Users may update their personal information at any time.
• vc9998 regularly updates its technology to maintain cybersecurity.

For more details, read our Privacy Policy.

vc9998 is not liable for the following:

• Games being interrupted due to loss of internet connection or technical errors.
• Issues caused by third-party payment gateways or game providers.
• Issues arising from a user's own device or network.
• The user sharing their own login credentials with others.
• Unforeseen circumstances or force majeure (natural disasters, cyber attacks, etc.).

vc9998 always strives to maintain the highest standard of service on the platform. Our support team is ready to provide prompt assistance for any technical issues.

vc9998 reserves the right to change, add to, or remove any part of these terms and conditions at any time without prior notice.

• Updated terms will be published on this page and will take effect from the date of publication.
• In the case of significant changes, users may be notified by email or through a notification on the platform.
• Continued use of the platform after any changes will be considered acceptance of the new terms.
• If you do not agree with the new terms, you may request to close your account.

For any questions or complaints regarding these terms and conditions, please contact us:

• 24/7 Live Chat — Get instant help in Bengali.
• Email: [email protected]

Our support team is available seven days a week, twenty-four hours a day to serve you.

For more information, visit our FAQ page and About Us page.